Scope of Citizen Services App
• Facilitates Chennai citizens to support GCTP
• Acts as a platform for citizens to click pictures, shoot videos on any road-side incidents and to upload the same
• To notify such incidents to GCTP for immediate & corrective action
• Supports digital payments for penalty clauses
How does it empower GCTP
24 x 7 Public Service
Understand Public Complaints & Suggestion / Offence
To take corrective actions depending on Grief and suggestions
Assign Tickets any where any time
Attend issues based on priority
Respective authorities can view and make corrective action plan on the complaints / suggestions received ( 24 x 7 )
Can have complete grip on the happenings in and around Chennai